THE EFFECT OF WORK STRESS ON EMPLOYEE EFFECTIVENESS: A SYSTEMATIC LITERATURE REVIEW

Abstrak

Work stress is a major factor influencing employee effectiveness in modern organizations. This study aims to analyze the effect of work stress on employee effectiveness through a systematic literature review of 35 national and international journal articles published between 2015 and 2025. The review was conducted using descriptive qualitative methods. Findings indicate that work stress significantly affects employee effectiveness, particularly decreasing productivity, motivation, job satisfaction, and commitment. High stress levels lead to emotional exhaustion and increased absenteeism, while mild stress (eustress) can enhance performance. Key stressors include excessive workload, role conflict, time pressure, and poor work environment. Occupational health and safety programs (K3) play an important role in reducing stress and improving effectiveness. Organizations are recommended to implement stress management programs, supportive leadership, and healthy work environments.